Feedback form

We are delighted to receive feedback and comments from our customers as we always strive to improve our venues. Please feel free to complete the form below to provide any feedback you believe will help us with this aim.

If you wish to raise a complaint regarding any aspect of our venue or service, please take the time to send this to us by post at the address below to allow us to fully investigate the matter. Please include your ticket details, response details, and any details relevant to the matter you raise.

Post your enquiry to:
ACC Liverpool – Customer Feedback
Monarchs Quay
Liverpool
L3 4BX

By completing and submitting the form above you are agreeing to our terms and conditions regarding use of this facility. Please note, ACC Liverpool will endeavour to address your feedback within 10 working days.

ACC Liverpool consider any feedback, comments or other material you post on this site, or send us through this site, as non-confidential. ACC Liverpool will be free to use this material, your feedback and comments, and any data transmitted with them in any way it requires.

You are prohibited from posting or sending any unlawful, threatening, libellous, defamatory, obscene, pornographic material to or from this site, or any other material that would break any law.

ACC Liverpool may monitor or review any areas of the site where users send or post communications, feedback, comments or other material. But ACC Liverpool has no liability related to these communications, feedback, comments or materials.

ACC Liverpool will use your details for administration and analysis, and may send you details of other goods and services, which may be of interest to you. The information may be provided by email, letter, telephone or other reasonable means of communication.

If you do not accept the Terms and Conditions stated here, please do not use this web site and service. By using this web site, you are indicating your acceptance to be bound by the terms of these Terms and Conditions.